FAQs
What is OnRamp?
OnRamp is the payment solution brand under the umbrella of OR Technologies Limited OU. Established in 2019, OnRamp is powered by Coinweb, a layer 2 cross-chain interoperability platform, incorporating various elements of blockchain technology into its working components. OnRamp focuses on allowing businesses to onboard their next million web3 customers through fiat on/off ramping and crypto payment.
What are the fees for fiat on/off ramping?
We offer one of the best fees in the market. Please reach out to us for more information on our fee structure.
Is there a minimum or maximum amount to fiat on/off ramp?
According to your unique business needs, we are pleased to offer a tailor-fit solution that can be mutually beneficial. Please feel free to reach out to us, we would be happy to have an in-depth discussion.
What are the fees for crypto payment?
According to your unique business needs, we are pleased to offer a tailor-fit solution that can be mutually beneficial. Please feel free to reach out to us, we would be happy to have an in-depth discussion.
Is there a minimum or maximum amount for crypto payment?
According to your unique business needs, we are pleased to offer a tailor-fit solution that can be mutually beneficial. Please feel free to reach out to us, we would be happy to have an in-depth discussion.
How long does it take for a transaction to be confirmed?
The transactions are almost instantaneous like other modes of payments, although crypto payment with a high amount is subjected to network traffic.
What about merchant settlement for crypto payment?
Merchants can choose either full fiat or crypto settlement, along with customizable settlement time. A mix of both fiat and crypto settlement is also possible.
How many types of cryptocurrency does OnRamp support?
Currently, we support BTC, BCH, LTC, ETH, XRP, BNB, TRX, USDT and USDC. More currencies will be added, depending on demand and market conditions.
How many types of fiat does OnRamp support?
We support all major global currencies such as USD, EUR, GBP and Japanese Yen. For any other local currencies available, please contact customer support.
Does OnRamp have any licenses to operate?
Yes, at the moment we have 6 licenses and consent from various jurisdictions, Estonia – Lithuania – Poland – The UK – Ireland – Canada
How does the integration work?
Our system integration is meticulously designed as a user-friendly iframe plug-in. We prioritize the ease of use as one of our fundamental principles.
How does OnRamp execute the KYC process?
The security of users’ transactions and funds stands as our paramount concern. We are unwavering in our commitment to this objective, having implemented a highly sophisticated and rigorously necessary Know Your Customer (KYC) verification process to ensure its realization.
What do merchants need to go live?
A Liveness check and merchant KYC documents (licenses etc). We invite you to initiate contact with us for a more detailed discussion.
FAQs: Crypto Payment
What is a crypto payment system?
A crypto payment system allows businesses to accept payments in cryptocurrencies like Bitcoin, Ethereum, or stablecoins from customers, either online or offline.
How does crypto payment work?
Customers make payments using their crypto wallets, which are processed by a payment gateway. The merchant can choose to receive the payment in crypto or fiat currency (e.g., USD, EUR, THB).
What cryptocurrencies can I accept?
You can accept popular cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), USDT, USDC, and even custom tokens, depending on your setup.
How do I receive payments in fiat currency?
The payment system converts the customer’s cryptocurrency into fiat currency and deposits it into your bank account, ensuring no exposure to market volatility.
Is crypto payment secure?
Yes, crypto payments are highly secure, leveraging blockchain technology for transparency and encryption. Transactions cannot be altered or reversed, reducing fraud.
Do I need a crypto wallet to accept payments?
Not necessarily. The payment gateway can handle transactions and convert crypto into fiat for you. However, if you want to receive crypto directly, you’ll need a wallet.
Can customers use any crypto wallet?
Yes, customers can pay using any wallet that supports the cryptocurrency you’re accepting.
How do I integrate crypto payments into my website?
Integration is simple with APIs, plugins (e.g., WooCommerce), or direct gateways provided by payment processors. It works seamlessly with most e-commerce platforms.
What happens if the crypto value fluctuates during a transaction?
The system processes payments in real-time to lock in the value at the moment of the transaction, eliminating risks of volatility.
How long does it take for crypto payments to process?
Most payments are processed within minutes, though some networks may take longer depending on confirmation times.
Can I still issue refunds for crypto payments?
Yes, refunds can be issued manually by sending the same amount of cryptocurrency back to the customer’s wallet or as fiat, depending on your policy.
How do I get started with crypto payments?
Contact us to set up a crypto payment system tailored to your business. We’ll guide you through the process, from integration to settlement.
FAQs: Wallet-as-a-Service
What is Wallet-as-a-Service?
Wallet-as-a-Service (WaaS) allows businesses to create a custom-branded cryptocurrency wallet to support crypto payments, digital assets, NFTs, and loyalty programs—all while maintaining full control over fees, security, and user experience.
How does a branded wallet differ from a regular crypto wallet?
Unlike general wallets like MetaMask or Coinbase, a branded wallet is custom-built for your business. It can integrate your brand identity, loyalty programs, NFTs, and payment options, creating a seamless user experience within your ecosystem.
What businesses can benefit from Wallet-as-a-Service?
Any business looking to integrate crypto payments, loyalty programs, or digital assets can benefit, including:
- E-commerce & Retail – Accept crypto payments & offer blockchain-based rewards.
- Gaming & Metaverse – Manage in-game assets, NFTs, and play-to-earn rewards.
- Hospitality & Events – Issue NFT-based tickets, memberships, and exclusive perks.
- Luxury & Fashion – Securely manage digital collectibles and tokenized loyalty programs.
Do customers need technical knowledge to use the wallet?
No! A branded wallet is designed to be as simple as any mobile payment app. Users can buy, store, and spend digital assets without dealing with complicated blockchain settings.
Can we integrate the wallet with our existing app or website?
Yes. Our Wallet-as-a-Service solution easily integrates with your website, mobile app, or e-commerce platform, providing a seamless experience for your users.
What cryptocurrencies can the wallet support?
Your branded wallet can support Bitcoin (BTC), Ethereum (ETH), stablecoins (USDT, USDC), and custom tokens, depending on your business needs.
Can we use the wallet for NFT collections?
Absolutely! Your wallet can store, display, and manage NFTs, allowing customers to receive exclusive access, perks, or digital collectibles.
How does the wallet handle security?
Security is a priority. Our wallets use multi-layer encryption, private key management, and compliance-ready security measures to ensure user funds remain protected.
How do we monetize a branded wallet?
Businesses can earn from transaction fees, token utility, or exclusive NFT sales by integrating their own tokenized ecosystem within the wallet.
How long does it take to set up a branded wallet?
It depends on your customization needs, but most businesses can launch within a few months with full branding and integrations.
Can customers cash out their crypto from the wallet?
Yes! Users can convert crypto into fiat and withdraw it directly, depending on your integration with payment providers and exchanges.
How do we get started?
Simply contact us for a consultation, and we’ll help you set up a custom Wallet-as-a-Service solution tailored to your business.
FAQs: FIAT ON/OFF RAMP
What is a Fiat On/Off Ramp?
A fiat on/off ramp is a service that allows users to convert traditional (fiat) currencies like USD, EUR, GBP, and more into cryptocurrencies, and vice versa. This enables easy access to crypto without needing an exchange.
How can users buy crypto using fiat?
Users can purchase crypto using credit/debit cards, SWIFT bank transfers, SEPA, and other supported payment methods directly on your platform.
Can users cash out crypto back to fiat?
Yes! Users can easily sell their crypto and withdraw funds to their bank accounts or payment cards through our off-ramp solution.
What payment methods are supported?
We support Visa, Mastercard, SWIFT, SEPA, and other local banking rails in over 150+ countries.
How long does it take for transactions to process?
- Crypto purchases: Instant or within a few minutes, depending on the payment method.
- Fiat withdrawals: Bank transfers typically take 1-3 business days, while card withdrawals can be processed within hours.
What cryptocurrencies are supported?
We support a wide range of cryptocurrencies, including BTC, ETH, USDT, USDC, and many others, depending on integration preferences.
Is KYC verification required?
Yes. To comply with AML and regulatory requirements, users need to complete a quick KYC process with live verification available 24/7.
Is this service available worldwide?
Our fiat on/off ramp covers 150+ countries, with local payment solutions tailored for different regions.
Are there any fees for using the fiat on/off ramp?
We offer competitive fees for both crypto purchases and withdrawals. Fees vary based on the payment method and transaction amount.
How secure is the fiat on/off ramp?
We utilize bank-grade security, blockchain monitoring, and fraud protection to ensure secure transactions. We also handle chargeback disputes and AML compliance.
Can businesses integrate this into their platforms?
Yes! Our API integration allows businesses, exchanges, and Web3 platforms to integrate fiat-to-crypto conversion effortlessly.
What happens if a transaction fails?
If a transaction fails, funds will either be refunded to the original payment method or the user will be guided through alternative options by our 24/7 support team.
The crypto space is growing,
and so should your business!
Get started with OnRamp. Contact our experts for assistance with compliance and any questions.
