KYC Manager

Locations: Tallinn, Estonia or Bangkok, Thailand

OnRamp is a digital payments infrastructure company that empowers retail users and businesses to access the crypto economy with seamless plug-and-play solutions to make fiat-to-crypto and crypto-to-fiat payments as easy and familiar as online banking. We have a diverse and international team with offices in London, Bangkok, Hong Kong and Barcelona. OnRamp is powered by Coinweb, a layer 2 cross-chain interoperability platform with the mission to solve blockchain’s biggest problems.


  • Perform customer onboarding process for both KYC and KYB based on company policies and processes
  • Perform due diligence on new customers by requesting the KYC/KYB information, documentation, review, 
and verification of the received documentation based on the company policies
  • Periodically evaluate existing customers according to established company policies and procedures
  • Monitor ongoing transactions and pick up high-risk behaviour following our Fraud detection system
  • Investigate high-risk customers and report where necessary and obtain all necessary documentation 
to complete the customer profile
  • Perform any additional tasks concerning KYC/ KYB, CFT


  • Bachelor’s degree
  • At least 1 year of working experience in customer service or customer relations, any related role
  • Excellent communication skills
  • Fluent in English
  • Familiar with KYC, KYB, and AMLO is a plus
  • Able to work under pressure and solve problems independently
  • Able to work on flexible working hours and able to work shifts


  • Tallinn, Estonia or Bangkok, Thailand


  • Subject to experience and qualifications 
  • Performance-related bonuses 

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